XpressEdit

Editing · Review · Coaching

Frequently Asked Questions

Quick answers to our most common questions about services, payments, and ethics.

Ethics & Integrity

Do you write assignments, essays, or dissertations for students?
No. Our fundamental policy is to **strictly edit, review, and coach**. We ethically **do not write, research, or generate original content** for any student's academic submission. Our goal is to help you submit your own best work.
How do you ensure my work is kept confidential?
Confidentiality is our top priority. We are fully **GDPR compliant**. Your files are stored on secure servers and are only shared with the assigned editor and the Quality Assurance reviewer. Documents are deleted from our system 60 days after order completion.
Can I trust your editors with my sensitive research data?
Yes. Our editors are professionals bound by strict confidentiality agreements. We encourage students to anonymize specific personal or organizational data within their drafts before submission.

Services & Quality

What is the difference between Standard Edit and Premium Edit?
**Standard Edit** focuses on language: grammar, spelling, fluency, and academic tone. **Premium Edit** includes all of the Standard checks, PLUS a full structural review, citation and referencing cross-check, and an **official Plagiarism/AI Report**.
Who edits my document?
Every document is edited by a **UK-qualified professional** who holds a Master's or PhD degree. We also match your work to an editor with expertise in your subject area (e.g., Business, Law, Engineering).
Do you check all referencing styles?
Yes. We support all major academic referencing styles, including **APA, Harvard, OSCOLA, MLA, Chicago, and IEEE**. Please specify your required style when placing your order.
What is the Structural Clarity Review?
The Structural Clarity Review is a high-level service focused solely on your **argument logic, thesis strength, and chapter organization**. The editor provides comments and guidance on *how* to rewrite sections to be more persuasive, but they do not perform the rewriting themselves.

Pricing & Process

How does the instant quote calculator work?
The calculator uses three factors: your **Total Word Count**, your selected **Service Tier** (Basic, Standard, or Premium), and your chosen **Turnaround Time** (which applies a simple urgency multiplier). The final price is displayed instantly in GBP (£).
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) through a secure payment gateway. We can also facilitate bank transfers for large coaching packages upon request.
What is your policy on refunds?
We offer a satisfaction guarantee. If you are not satisfied with the quality of the edit, please contact us within 7 days of delivery. We offer free rechecks and corrections until you are satisfied; refunds are handled on a case-by-case basis.